Cancellation Policy

Fleetzone Mobility Pvt. Ltd.

Booking Cancellation

Customers may request cancellation of their booking by contacting Fleetzone Mobility Pvt. Ltd. through phone, email, or other official communication channels.

Cancellation Before Trip

Cancellations made well in advance of the scheduled trip may be eligible for a partial or full refund depending on vehicle allocation and operational costs.

Last-Minute Cancellation

Bookings cancelled shortly before the scheduled pickup time may attract cancellation charges due to vehicle reservation, driver assignment, and operational expenses.

No-Show Policy

If the customer fails to arrive at the pickup location or cannot be contacted after reasonable waiting time, the booking may be treated as a no-show and cancellation charges may apply.

Changes to Booking

Requests for changes in pickup location, date, time, or vehicle category are subject to availability and may result in revised pricing.

Company-Initiated Cancellation

In rare situations where Fleetzone Mobility is unable to provide the confirmed service, customers may be offered an alternative vehicle, rescheduling option, or refund as applicable.

Force Majeure

Fleetzone Mobility Pvt. Ltd. shall not be liable for cancellations caused by natural disasters, severe weather, road closures, strikes, government restrictions, accidents, civil disturbances, or circumstances beyond reasonable control.

Cancellation Assistance

For cancellation requests or booking modifications, please contact our support team.

Fleetzone Mobility Pvt. Ltd.
B21/102 Brahmputra Enclave,
Siddharth Vihar, Sector-10,
Ghaziabad, Uttar Pradesh

Phone: +91 8851859459 | +91 8130624028

Email: info@fleetzonemobility.com

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